PROTEUS™, Map the Gaps and R2Sonic featured on Matter of Fact with Soledad O'Brien
Watch

Please review the Operation Manual, Sec 5.11.2, on the firmware update procedure.
Below are key points when updating firmware
- Firewalls and Virus Checkers Must be Disabled.
- The Sonic System should be connected directly to the computer’s network card and all other network connections turn off.
- Perform all updates through the new GUI. GUI should be installed in the root directory.
- Update the SIM box first.
- If, for some reason, the update does not proceed as expected do not power cycle the system, but attempt the update again.
- If the second update attempt does not go to completion, please contact r2support@r2sonic.com immediately.
Step by step videos:
Firmware Update of the R2Sonic TX
Firmware Update of the R2Sonic SIM
Access the latest GUI and firmware downloads below.
Contact r2support@r2sonic.com for a download username and password.
To access 1024 soundings per ping, Hypack users should use version 2017.1.4 or newer.